Gotta Catch 'em All: Securing Employee Engagement

Recognition Rewards

04 September 2016

Much like the rarest of Pokemon, employee engagement can be hard to capture. However, the potential powers of securing high levels of staff involvement are well worth the effort - especially when you consider engagement statistics.

According to Gallup's State of the Global Workplace report, a mere 13 per cent of employees across the world are engaged at their job.

While employee engagement may not make you able to breathe fire or disarm a mythical creature, it will give your business a significant boost in a variety of core business functions.
 

Powering up via employee engagement

Gallup found that key performance outcomes are closely tied to engagement levels. Organisations with top quartile employee engagement were found to have performed 22 per cent better in terms of overall profitability compared to businesses in the bottom quartile.

But the power ups don't end there. Leading companies also laid claim to 21 per cent higher productivity levels and 10 per cent better customer ratings as well as noticeably lower turnover rates than the bottom ranking companies.

The numbers speak for themselves - securing employee engagement within your organisation makes your business inherently more powerful than an unengaged counterpart. It's the difference between a Pikachu and a Pidgey - one has the ability to seriously improve your Pokemon game and the other is so common it's essentially useless.
 

In a world where disengaged employees are the norm, engaging your staff is a considerable competitive advantage.


So - what are some of the best strategies for upping engagement in your office? Let's take a look at the top three:
 

1. Mastering the employee engagement survey

Employment engagement surveys are no new trick. In fact, according to CEB Global, 92 per cent of companies run some form of employee engagement survey.

At their core, these types of questionnaires are critical to helping improve engagement across the company. By asking your team the right questions you can identify critical pain points, obtain useful suggestions and secure a better understanding of where your current engagement levels stand.
 

However, excessive surveying paired with the wrong types of questions can prove to be a waste of time for you and your team members. The key here is to ask the right questions, according to CEB.

While many companies focus on questions surrounding workplace culture and overall happiness, the more critical and actionable questions boil down to three main areas of focus:

  • Alignment and understanding of organisational goals: CEB found that over 60 per cent of executives have trouble bridging the divide between their strategies and day-to-day actions. A key factor in this is employee disconnect. As such, your questions should aim to determine if everyday job functions contribute to strategic goals or go on without strategy in mind.

  • A loyalty to co-workers: Collaborating with peers plays a big role in engagement levels, according to CEB. Surveys should seek to address whether or not your office is a collaborative environment. And, if so, does this team connectivity help productivity levels?

  • Access to resources and confidence in capabilities: Do your employees have the right tools available to them? And do they feel empowered enough to use them? Low capability employees are 18 per cent more likely to suffer from change-related stress which leads to low performance levels. Your engagement survey should work to identify whether or not your team has the information and tools needed to thrive.

Employee engagement surveys can be a powerful tool for remedying engagement problems when used correctly. Focusing your questions to fit into the above categories is a good starting point. Gallup also noted that leaders should be prepared to take action after administering these surveys. A poll of employees is meaningless without the necessary requisite action.

 

2. Securing the right team

It's no secret that leadership plays a big role in employee engagement. But it's about more than handing out employee engagement surveys or polling levels of participation in the office. It has to do with showing a commitment to engagement in their actions.

An additional Gallup poll found that employees with engaged supervisors were 40 per cent more likely to be engaged themselves. It follows the 'you get what you give' mentality. When your team sees you engaging actively in the tasks in front of you, they will be much more likely to give you the same effort in return.
 

The best leaders understand that the success of an organisation has to do with the achievements of their team.


As such, they are willing to invest in the development of their employees, they actively empower them to take risks and they acknowledge their contributions. This investment in the individual is what spurs an increased commitment to an organisation.

The bottom line? Securing a good management team can do wonders for the levels of engagement across your business. Make sure you are hiring leaders that encourage growth and display an active engagement.The best leaders understand that the success of an organisation has to do with the achievements of their team. As such, they are willing to invest in the development of their employees, they actively empower them to take risks and they acknowledge their contributions. This investment in the individual is what spurs an increased commitment to an organisation.
 

3. Employee rewards and recognition

Engagement in the workplace is closely tied to recognition. When employees are acknowledged for their work, they are much more likely to show an active commitment to organisational goals. In fact, according to a study by the Society for Human Resource Management, when businesses spend 1 per cent or more of their payroll on recognition efforts, 85 per cent see a positive impact on engagement levels. Peer-to-peer recognition programs also result in less turnover and better financial results.

Take The Hershey Company for example. In 2014, they made social recognition a top priority. That year, 60 percent of employees had received recognition and 70 per cent of leaders delivered recognition. As a result, the company saw an 11 per cent increase in employee engagement.

Power2Motivate provides businesses with an easy to use platform for social recognition. With peer-to-peer nomination, a social news feed and enticing gamification elements, boosting engagement via recognition is a breeze. Ready to get started? Talk to one of our P2M reps today!


News & BLog

What can better employee benefits do for your business?

Increasing employee engagement with your business and their professional growth relies on benefits - but what can better employee benefits do?.

How online loyalty programs help rebuild damaged customer trust

After a cybersecurity hack, customer trust in your business can be low. This makes technology that enhances your customer services and rebuilds loyalty key..

3 ways to strengthen your Trans-Tasman channel partner bond

Channel partner bonds across the Tasman are suffering - but Power2Motivate Australia has three rewarding ways to strengthen them..

4 types of employee benefits you need to satisfy millennials

Recent strides have been made to assess what employee benefits suit different generations - Power2Motivate has four you need for satisfied millennials..

Want to keep your employees motivated? Send them on trips

If you want to keep your employees motivated, it's best to have a strategy that involves other incentives besides just cash. Travel is a great one..

What can better employee benefits do for your business?

Increasing employee engagement with your business and their professional growth relies on benefits - but what can better employee benefits do?.

Retaining prized employees is getting tougher and tougher

For Australian businesses, it's only getting more difficult to retain employees. What creative strategies can executives try to combat this problem?.

What do customers want from a loyalty program?

Loyalty programs can be hugely beneficial but what do consumers want out of these loyalty initiatives? Let's take a closer look..

What is incentive marketing?

Incentive marketing can be a powerful tool for companies. But what exactly is it? And what should you remember when using it in your marketing strategy?.

Australia faces an employee engagement crisis - what can be done?

An engaged workforce is the key to a successful business - but engagement is hard to come by in Australia these days. How can you motivate people better?.

To earn customers' trust, you've got to show you want them

Do you want to build a loyal base of customers for your business? If so, you'll need to make people feel like they're wanted. Let's talk about how..

Travel incentives: the next great motivational tool

As millennials represent a greater share of the workforce, travel incentives will become a popular tool organisations can use to motivate their sales teams..

How to truly engage your customers

Engaging your customers is critical for continued business success. But how can businesses make sure they are genuinely engaging their audience?.

The step before rewards: Getting consumers hooked on digital channels

Before you can get people interested in a customer loyalty program, they need to be invested in your products. How does this work in the mobile world?.

Why it's time to redefine employee engagement

Employee engagement is a big focus for employers everywhere but annual surveys aren't the answer. How can leaders work to redefine their approaches to engagement?.

2 surefire ways to improve your customer loyalty program

Customer loyalty programs can be hugely useful for businesses but you need to make sure your users are actually engaged. What can you do to improve your platform?.

Give staff the chance to exercise their creativity

There are number of positive behaviours that leaders can encourage in their staff. What role does creativity play in a successful business?.

What makes millennials tick?

Millennials are already a huge part of our workforce - understanding how to properly motivate them is crucial to success. Learn how to do it here! .

Don't let poor employee engagement hold your company back

Employee engagement is key to the financial health of a business, but many organisations simply don't know how to improve their workplace culture..

Channel partner incentives: Building blocks for loyalty

Channel partner incentives have little effect on their own. Paired with the right strategy, though, and they can become valuable building blocks for loyalty..

There's a reason why customers ignore or leave your loyalty program

Many organisations' customer loyalty programs are stagnant or losing members. The vast majority of consumers leave because loyalty points are difficult to earn..

Competitive pay can help with attracting talent - and keeping it

There are a lot of factors that can motivate employees to succeed, but money tends to speak louder than all the others, especially in Australia..

Get the most out of your tenured employees

Tenured employees have excelled at their job for so long, they can begin to disengage with their work. It's up to the organisation to motivate them once again..

Incentivising your sales staff to chase real success

Having a great sales team is vital if you want to run a successful business. What strategies can put your salespeople on the right track?.

Organisations must adapt to thrive in candidate-driven market

In the current candidate-driven market, companies have less leverage than ever before. Improve your chances of hiring by improving benefits and employee recognition..

The intersection of workplace culture and sales performance

Slumping sales performance isn't necessarily the fault of employees. Often, an improved workplace culture is what motivates salespeople to hit their targets..

What sorts of customer loyalty programs are effective in Australia?

Want to have a successful business for the long haul? Fostering customer loyalty would be a big step forward. What sorts of initiatives can work?.

Small businesses should think big with employee incentives

Many small businesses see employee benefits and incentives as wasteful capital expenditures, but they can provide a return on investment in multiple ways..

It's time to gamify your sales incentive program

Organisations with slumping employee engagement numbers should turn to gamification as a way to bolster sales incentive programs and recognition..

What's your channel partner program missing?

It's true that channel partner programs can be a key driver in a bid for financial growth, but that path to success isn't always clear-cut..

Emphasise the customer in your loyalty program

Many organisations don't see a return on investment for their customer loyalty program because they don't provide enough value to the consumer..

Are disengaged employees hurting the value of your business?

Engaged employees can add real value to your business - but conversely, disengaged people can really hurt you. Try to stave off this problem..

Offering travel incentives is a great way to motivate superior work

Looking for a little extra motivator to get your employees fired up? The chance to travel just might give them the boost they need..

Return customers: The millennial generation and customer loyalty

Millennials hold a large portion of spending power, but organisations far and wide are struggling with their marketing strategies to gain their brand loyalty..

Two financial benefits of effective employee engagement

Businesses that capitalise on employee engagement through employee rewards and recognition programs can reap the financial reward..

What are the key factors that drive customer loyalty?

To run a successful business, you need to have a loyal base of customers. What key factors will determine the loyalty of your patrons?.

Customer loyalty is a clear profit driver in today's economy

To have a successful business, you need loyal customers. Let's talk about how you can change your corporate culture and secure that loyalty..

Offering better benefits can help with retaining, engaging workers

Are you hoping to keep your staff around and ensure their continued engagement and productivity? Offering great benefits is one way to do that..

Millennials in Australia struggle to find their work engaging

It's never easy to keep your employees motivated. The latest survey data says it's especially tough when you're managing millennials..

3 reasons talented employees leave

If you're suffering from poor employee retention, you've likely pondered what you can do to prevent workers leaving. Here are three things to avoid..

Fostering employee engagement through travel incentives

Attracting the best employees for your business is only half the battle - keeping them engaged is a huge challenge for modern companies..

How Can You Re-Commit To Employee Engagement In 2017?

A new year means new goals and in 2017 many businesses will be focusing (once again) on improving employee engagement across their companies..

5 Tips For Unlocking Employee Happiness (And Productivity!)

Happiness is what everyone strives for. It's the stuff of poems and songs and overused quotes. It stands as a global indicator of a good life. As it turns out, happiness has another thing going for it. According to a 2014 U.K University of Warwick study, happy people are also more productive..

Power2Motivate And Cisco Win Best Global Channel Incentive Programme 2016

Power2Motivate and Cisco Systems recently won the award for Best Global/International Incentive Programme at the 2016 annual Motivation and Incentive Awards..

Choices Make Us Feel More Powerful

Choice is a contentious concept, and has been explored by market researchers numerous times. But what could it mean in the context of incentive programmes?.

Gotta Catch 'em All: Securing Employee Engagement

Much like the rarest of Pokemon, employee engagement can be hard to capture. However, the potential powers of securing high levels of staff involvement are well worth the effort - especially when you consider engagement statistics..

What Should You Do When an Individual Excels?

Several studies show that employers are not adequately acknowledging employee performance. So what are the ways that workers want to be recognised?.

Are You Delivering A Winning Customer Experience?

Customer experience initiatives have failed in recent times. Research points to a lack of insight into the modern consumer and deficient data use..

Why You Should Celebrate Team Successes More Often

According to the APA, only 29 per cent of teams are recognised at work. What problems could this be causing and what is there to gain from getting it right?.

How Can You Recognise Staff Achievements More Effectively?

Recognising the work that staff do can be trying. But if we look towards classical conditioning, we see how a rewards program can deliver results..

Power2Motivate and Brother Awarded an IMA Circle of Excellence Award

On July 19, the Incentive Marketing Association held its annual Circle of Excellence Awards in Houston, Texas, which celebrated the best incentive programs from around the world to hit the market this year..

Power2Motivate obtains ISO 9001:2015 Quality Management Certification

Power2Motivate's achievement of the ISO 9001:2015 reflects its commitment to world-class quality, unwavering customer focus and continual improvement..

How Can You Turn Customers Into Brand Champions?

While the benefits of loyal customers are convincing, what can you do to go one step further and build a base of brand champions?.

3 Tips For Building Better Relationships With Channel Partners

Channel partners are becoming integral components in many businesses distribution strategies. So what can you do to ensure these prove to be effective?.

What Makes Employees Feel Valued?

What employees want and what employers expect doesn't match up. With high standards and little recognition, employees are not feeling appreciated..

Is Personal Touch the Secret to Greater Loyalty?

With so much competition for your customers' attention, a dash of personalisation could be just the thing to make your loyalty programme stand out..

How To Increase Customer Loyalty Through Gamification

Research tells us that games have never been more popular and satisfy some of our deepest human desires. So how can we apply this to customer loyalty?.

Re-engage 35% of Your Life

We spend approximately 92,120 hours of our lifetime at work (over 18-67 years), give or take a few hundred hours. That’s about 35% of our total waking hours at work..

Avoiding The Problems Of Sales Incentives

Sales incentives programmes can be a great motivational tool, but they aren't without problems. Is your scheme in need of a shake up?.

Is There a Disconnect in Your Employee Rewards Programme?

While a large number of organisations use some form of employee recognition programme, not every system will achieve optimal results. .

The Science of Social Recognition

Social recognition is a key factor for motivation in the digital age workplace. How can your employee rewards programme take advantage of the phenomenon?.

See You at Rewards & Recognition Expo 2016

The annual Rewards & Recognition Expo is almost here! .

Could Australia's Love for Travel Play a Part in Reward in Your Reward and Incentives Programme?

With the popularity of international travel continuing to rise amongst Australians, perhaps it's worth considering a travel incentive programme..

Luxury Rewards for Stellar Performance

It's nice to show appreciation for anyone who has an impact on your business, but for those who go above and beyond, luxury rewards could be the answer. .

Building A Better Customer Loyalty Programme

The most effective customer loyalty programmes are adaptable and agile. Are you getting the best results from your collected consumer information?.

Bring Your Years-Of-Service Rewards into the 21st Century

Recognising the loyalty of employees is still an effective motivational technique, but perhaps your years of service rewards could use an update..

Motivating Your Salespeople With Incentives

For many companies, salespeople are on the frontline of driving growth and success. Are you doing enough to recognise their achievements?.

The Value of Work-Life Balance

In recent years, there has been a push towards understanding the notion of work-life balance. Experts emphasise the importance of achieving and maintaining work-life balance. Who does this concept apply to? .

Getting the Most Out of Your Channel Partners

Implementing a tailored channel partner incentive programme is a great way to promote your brand, achieve growth and reach previously untapped markets. .

Nathealth Adopts Power2Motivate in Jordan

JORDAN, March 2016: Nathealth, the leading Jordanian TPA Healthcare Insurance company, announced the implementation of Power2Motivate’s Employee Engagement Programme. .

Could Video Games Hold the Secret to Improving Your Incentive Programme?

Video games are a huge part of the modern entertainment spectrum. Could your incentive programme learn something from the phenomenon?.

Top 10 Tips to Appreciate Your Employees

With the arrival of Employee Appreciation day, we thought it would be a fantastic idea to share with you our top 10 tips to appreciate your employees. .

How Important is Recognising Employee Achievement?

For many people, the cash bonus is an effective motivation tool. Could there be a better way to praise and encourage employees in your organisation?.

Tracking the Success of Customer Loyalty Programmes

Retaining your valuable clients is one of the most important aspects of running a business, so find out how a customer loyalty programme could help you..

Rising Travel Incentive Schemes Show the Value of Rewarding Customers

The loyalty market is more cluttered with competition than ever before. In today's digital landscape, finding a way to stand out and create "True Loyalty", where ​customers​ are loyal to your brand and resistant to competitive offers, has never been more difficult..

2015: A Rewarding Year for Power2Motivate

As the world’s leading cloud-based solution for customer loyalty, channel partner incentive, employee rewards and recognition, available in 145 countries and 17 languages, 2015 has been outstanding. The past year has been one to remember for our team at Power2Motivate. .

Nexus of Forces: Communication to Boost Your Recognition Programme

Many organisations are transforming the way people relate to technology. Embracing this way of thinking, leaders are able to harness technologies to communicate more effectively in order to boost engagement and improve the performance of their recognition and loyalty programmes. .

Nexus of Forces: How to Gamify Motivation

Organisations are embracing the forward thinking concept of using gamification for their rewards, recognition and loyalty programmes. This solution is the key contributor to being well positioned and taking advantage of new platform features as they arise..

Nexus of Forces: Transforming Reward and Recognition Programmes

Organisations are embracing the forward thinking concept of using advanced platforms to recognise and reward their employees. This solution is the key contributor to boost morale, motivate, incentivise and retain staff. .

Born To Click-How Technology is the Key to Unlocking the Potential of Millennials

In the fierce world of recruitment, the best candidates will be searching for companies with attractive and compelling offers. This places an emphasis on the need for recognition and a rewards solution for today's techno-employees..

The True Cost of Rewarding Your Employees - Vouchers vs Merchandise

As a general rule if you ask anyone whether they prefer cash based rewards like vouchers and pre-paid credit cards, or trophy value rewards like merchandise and travel, often the automatic answer will be to take the cash based reward. .

Power2Motivate Announces Industry First for the Middle East: Oman Arab Bank

An Employee Rewards Programme for Oman Arab Bank has been announced for Power2Motivate as an industry first for the Middle East. .

Power2Motivate Wins Top Industry Award

The Employer of Choice inaugural survey developed by HRD magazine collects data from over 2,000 employers nationwide and identifies those who are going above and beyond to develop outstanding workplaces..

Reward and Recognition Lessons From The Company That "Walks the Talk"

As specialists in the recognition and rewards industry, we're convinced of the power of employee engagement and meaningful recognition to transform organisations and spur growth. .

10 Reasons to Recognise Employee Achievements

Taking time to recognise employee achievements helps foster engagement, increases productivity, and reduces tension in the work environment. Leading a team can often be a challenging task let alone ensuring all staff are engaged. .

Top 10 Things to Expect from a Global Rewards Provider

Finding a reliable provider who is able to offer and deliver a wide selection of meaningful global rewards remains can often be a challenge. .

The Millennials - a New Focus for the Recognition and Incentives Industry?

Whilst they are a ring-fenced generation, they still share with their older peers, a universal desire to be acknowledged, appreciated, and rewarded for their efforts in the workplace. Millennials are now reshaping the recognition and incentive industry. .

Motivating Staff is Vital to Improve Customer Satisfaction in Call Centres

A company’s reputation is vital to its very existence and with the world being a rather scarily transparent domain, there’s nowhere to hide. As we all know, it only takes one social media outburst by a disgruntled customer to keep your PR department busy for weeks. .

Power2Motivate Wins Top Industry Award

Power2Motive Wins Top Industry Award for Employee Engagement and Recognition Program.

Power2Motivate Launches in London

Power2Motivate expands its international presence and chooses London to be its European HeadQuarters..

Peer to Peer Recognition – When it Doesn’t Work

It can be hard to tell the difference between someone exceeding expectations at work or just doing their required job. It is important to know the difference in order to recognise the over achievers..

Why Would We Want to Empower Our Employees?

Empowered employees on the job have better outcomes and results in a more productive work environment..

How to Create a Customer Loyalty Program that Makes a Positive Impact

Customer loyalty has really become a focus for businesses over the last two decades and trying to crack this concept in an ever changing market can often be difficult..

Why People Leave Their Jobs, and How You Can Stop it

How many new employees have you hired this year? What are you doing to make sure they stay?.

Three Steps to Make Your Brand a Habit

Loyalty programs with fantastic rewards can encourage your existing customers to stick around, and even attract some new ones..

Top